In most conflicts, neither party is right or wrong; instead, different perceptions collide to create disagreement. Conflict is natural and it’s up to you to respond to conflict situations quickly and professionally. Conflict can be very positive; if you deal with it openly, you can strengthen your work unit by correcting problems. Conflicting views give you a chance to learn more about yourself, explore views of others, and develop productive relationships. Clear and open communication is the cornerstone of successful conflict resolution. Managing diversity well can enhance conflict resolution. In this training you will learn how to deal with different types of conflicts and which are the best tools to approach them.
Whether it is presenting in front of a small group of students or a hundred people in a conference, public speaking is one of the activities that make most people very nervous. Many are afraid of it, some experience stage fright, while others even have a real phobia of speaking in public. How to stand? Where to look? What to do with your hands? How loud should your voice be and how to control it? How to get your audience interested in what you have to say, and keep them interested throughout your presentation? How to fight your nervousness and seem confident?
All of these questions will be tackled in the Presentation Skills training, through a mixture of theory and practical exercises. You will learn tips and tricks for presenting, you will practice public speaking, and, in the end, you will be ready to go out there and share your ideas with the world!
Project management is not only vital in work life, it can also be applied at university to successfully complete group projects, bachelor and master thesis or scientific projects. During this training, different project management approaches and project phases will be covered. You will learn how to plan your own projects and see how risk management can mitigate the possibility of failure. At the same time you will learn about monitoring and reporting your project status, as well as managing and distributing data while working as a team. Theoretical approaches will be challenged in group work while you will learn how to define your own good practices for project success.
Communication is conveying to other people exactly what you want to express, be it facts, feelings, wishes or complaints. Good communication minimizes misunderstandings and is as free of undertones as possible. Good communicators also have the ability to understand what another person wanted to say and they have the tools to find out when they are not sure. Good communication is, in the end, constructive. Bad communication is not.
In this training you are going to receive the tools you need to constructively communicate. The rest will be up to you.