Communication is conveying to other people exactly what you want to express, be it facts, feelings, wishes or complaints. Good communication minimizes misunderstandings and is as free of undertones as possible. Good communicators also have the ability to understand what another person wanted to say and they have the tools to find out when they are not sure. Good communication is, in the end, constructive. Bad communication is not.

In this training you are going to receive the tools you need to constructively communicate. The rest will be up to you.